This feature is available on Scale plans and selected self-service plans only.
Step 1: set your credit limit cycle
Before setting individual limits, choose whether limits reset monthly or annually.1
Open Account Settings
Go to Account Settings.
2
Choose a limit cycle
Under the credit limit section, select Monthly or Annual.
3
Save your selection
Save your selection.
How to set a credit limit per user
1
Open All Members
Go to Team Management → All Members.
2
Select the user
Click on the user row - a side panel will open.
3
Open the credit limit field
Click the pencil icon next to the credit limit field.
4
Enter the limit
Enter a limit (between 0 and 98,000).
5
Save your change
Click Save.
1
Select the users
Check the boxes next to the users you want to update.
2
Click Set credit limit
Click Set credit limit in the upper toolbar.
3
Enter the limit and save
Enter the limit and click Save.
How to set a credit limit per group
1
Open Groups
Go to Team Management → Groups.
2
Select the group
Select the group you want to limit.
3
Click Set credit limit
Click Set credit limit in the upper toolbar - a side panel will open.
4
Enter the limit
Click the pencil icon and enter the limit.
5
Save your change
Click Save.
A group limit is shared across all members of the group. For example, if a group of 3 users has a combined limit of 500 credits, they can collectively use up to 500 credits in the cycle - not 500 each.
Monitoring credit usage
The Team Management table uses colour indicators to show each member’s credit status at a glance:- Green - credits available
- Orange - near limit (75% used)
- Red - limit reached
Credit limits set by admins are visible to all team members in the Team Management tab, so users can see their own and others limit, as well as their current usage at any time.
