Workspace introduces credit consumption patterns that go beyond standard contact reveals. This article covers every credit event in Workspace so you can plan usage accurately.
Standard Lusha credits are consumed when you reveal a contact's phone or email. Workspace adds new credit events tied to enrichment, AI features, and exports.
| Action | Credit cost | Notes |
|---|---|---|
| Contact or company reveal | Based on your Lusha plan | Same as revealing in Search |
| AI chat prompts | 1 credit per 5 prompts | Prompts used in Workspace AI Chat |
| AI Data enrichment | 1 credit per cell enriched | Charged per cell, not per row |
| Signals enrichment | 1 credit per signal detected | Empty cells (no signal found) are not charged Signals are tied to specific tables, running searches for the same contact in two different tables will count as two separate charges. |
| CSV export | 1 credit per 25 rows | Charged at export, separate from reveal cost |
| Lusha Data columns | Free | Pulls from verified database, no credit cost |
| CRM columns | Free | Live Salesforce field values, no credit cost |
| CRM export | 1 credit per export | Charged when pushing contacts to your CRM |
- AI Data enrichment charges per cell. A row with 3 AI Data columns costs 3 credits to enrich — not 1.
- Signals enrichment only charges for populated cells. If no signal is detected for a row, that cell is free.
- CSV export credits are separate from reveal credits. Exporting a table you've already revealed still costs 1 credit per 25 rows.
- AI chat prompts are grouped. Every 5 prompts cost 1 credit. Exploring and refining is intentionally low-cost.
- CRM exports cost 1 credit. Each time you push contacts to your CRM, 1 credit is charged — separate from the original reveal cost.
💡 Note: Monitor your credit usage in real time from the credit balance shown at the bottom of the sidebar, or in detail from Usage Analytics.
Now you know exactly what costs credits in Workspace — plan accordingly and enrich with confidence.