Syncing sequences to Salesforce - Lusha Knowledge Hub

When you run email sequences or send one-off emails using Lusha Engage, all activity is automatically synced to your Salesforce CRM. This gives your sales team full visibility into outreach efforts and ensures your Salesforce records are always up to date - no manual logging needed.

How it works

Each one-off or sequence email sent through Lusha Engage automatically creates an Activity Task in Salesforce. These tasks include essential details about the outreach and are synced in real-time - eliminating manual data entry and ensuring your CRM reflects the latest interactions.

Default field mappings

Here’s how Lusha Engage fields are mapped to Salesforce by default:

Lusha Field	Salesforce Field	Details
Subject	Subject	Email subject line
Description	Description	Email body plus metadata (sequence name, email index, email status)
Contact email	EventWhoIds	Links the activity to the contact record
Company domain (Account)	Company domain	Associates the activity with the account
Sender email (Lusha user)	Sender email	Identifies which team member sent the email
Email date	Email date	Timestamp of when the email was sent

Important notes

Field mappings follow a default setup and are not currently customizable.
Both one-off and sequence emails are synced automatically - no manual steps required.
The Description field includes helpful metadata, such as whether the email was part of a sequence or sent individually, its sequence step and status.
Syncing ensures that your Salesforce reports and dashboards always reflect the full picture of your outreach activity.

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