# Engage & Sequences

Send personalized email sequences directly from Lusha. Build multi-step campaigns, add contacts from search or your CRM, and track performance — all without leaving the platform.

## Getting started with Engage

What is Lusha Engage?
An introduction to Lusha Engage — what it does, how it works, and who it's for.

Send a one-time email
Send a quick, one-off email to a contact directly from a Workspace table.

## Building sequences

Compose your sequence
Build a multi-step email sequence with personalized messaging for each stage.

AI email sequences
Let Lusha's AI draft your email sequences based on your prospect's profile and your ICP.

Set up a schedule
Control when your emails go out — set sending windows, delays, and time zones.

Add contacts from a sequence
Add individual contacts or bulk tables to an active sequence.

Add via extension
Add contacts to a sequence directly from the Lusha Chrome extension.

Add via Lusha search
Find prospects in Lusha's search and add them to a sequence in one step.

Upload a CSV
Import a table of contacts from a CSV file and enroll them in your sequence.

## Managing sequences

Overview & optimization
Review sequence performance metrics and optimize your campaigns for better results.

Auto-sequence
Set up automated sequences that enroll new prospects as they match your criteria.

Sync to Salesforce
Sync your Engage sequence data back to Salesforce to keep your CRM up to date.

## Performance & troubleshooting

Email limits & best practices
Understand sending limits and best practices to maximize deliverability and avoid spam filters.

Sending limits by provider
Gmail, Outlook, and other provider-specific daily sending limits for Engage.

Out-of-office handling
How Lusha Engage handles out-of-office auto-replies and pauses sequences automatically.

Email bounces
Understand hard and soft bounces in Engage and how to reduce your bounce rate.

Outlook 518 error
Fix the Outlook 518 sending error that can block your sequences from going out.

Emails going to spam
Diagnose why your Engage emails are landing in spam — and how to fix it.

Sequences not sending
Troubleshoot why your sequences have stopped sending or contacts aren't progressing.