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When a meeting wasn’t scheduled in advance - or if the recording bot missed a call - you can start a recording manually using the New Recording button in Lusha Conversations.
Each conversation recording costs 8 credits. For legacy Scale plans, credits are deducted from your Bulk Credits.

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Before you start

  • You need Lusha Conversations set up. See Lusha Conversations if you haven’t set it up yet.
  • The meeting must already be in progress or about to start.
  • You’ll need the meeting link (Google Meet, Zoom, Teams, etc.).

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How to record a live meeting

1

Open Conversations

Go to Engagement → Conversations (/ci/meetings) in the left navigation.
2

Start a new recording

Click New Recording in the top-right corner of your Conversations dashboard.
3

Paste the meeting link

Paste your virtual meeting link into the field provided.
4

Rename the meeting (optional)

Optionally rename the meeting for easier organisation later.
5

Let the bot join and record

The Lusha bot will join the meeting and begin recording automatically.
Once the meeting ends, your recording will appear in the Conversations table within a few minutes and will be processed for transcript and analysis.
All participants are automatically notified when recording begins. A notification appears in the meeting chat. Admins can customise this message in Bot Settings.

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How to stop a recording in progress

  • If you are the meeting host - remove the Lusha bot from the participant table, just like any other attendee.
  • If you are not the host - click Stop Recording from the Conversations banner at the top of your screen.
Make sure you have consent from all participants before recording, in accordance with your local recording laws.
Once the recording is processed, you’ll find the full transcript and analysis in your Conversations table.