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Lusha Conversations records and analyzes your sales calls. To enable automatic recording, you need to connect the calendar account where your meetings are scheduled. Once connected, Lusha’s recording bot joins your scheduled external meetings automatically - no manual action needed per meeting.
Lusha uses the same Gmail or Outlook connection for both email sequences (Engage) and calendar sync (Conversations). If you’ve already connected your email in Engage, check whether your calendar is already linked before following these steps.

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Before you start

  • You need a Google Calendar or Outlook Calendar account with your meetings scheduled in it.
  • Your Gmail or Outlook account must be authorized in Lusha (see the Salesforce integration settings).

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How to connect your calendar

1

Open Conversations

Go to Engagement → Conversations (/ci/meetings) in the left navigation.
2

Open Organization settings

Click the Settings icon (⚙️, top left) → Organization tab.
3

Turn on Auto Join Meetings

Under Auto Join Meetings, toggle ON.
4

Enable Join Non-Host Meetings (if needed)

If you attend meetings you did not schedule, also enable Join Non-Host Meetings.
5

Save your settings

Save your settings.
Once connected, Conversations joins and records your scheduled external meetings automatically. After each meeting ends, you’ll receive an analysis email within 2–5 minutes.
Only external meetings (with participants outside your Lusha account domain) are recorded by default. You can adjust this in Settings → Recording Preferences.

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Troubleshooting - meetings not being recorded

1

Verify your calendar connection

Verify your calendar connection is active in Settings → Personal.
2

Check your auto-recording rules

Check your auto-recording rules to confirm the meeting type is included.
3

Confirm the recording toggle

In the Upcoming Meetings section, confirm the recording toggle is on for that specific meeting.
You’re all set! Lusha Conversations will now auto-record your external meetings.