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If you run into errors when using Lusha’s Bullhorn integration, this article covers the most common issues and how to resolve them.
Most of the issues below can only be resolved by a Bullhorn admin and a Lusha admin. In many cases, this is the same person.

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Reaching Bullhorn API has failed

This is a common error with the Bullhorn integration. It will look like this:
Reaching Bullhorn API has failed error message
To fix this:
1

Disconnect the integration

Disconnect the integration.
Disconnect option for the Bullhorn integration
2

Log out of both accounts

Log out of both your Lusha account and Bullhorn.
3

Log back in and reconnect

Log back into both, then reconnect the integration via the Integrations tab.

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”Property value too long. Property name: XXXX, max length XXX” error

This error means a value Lusha is trying to push to Bullhorn is longer than that field allows. For example, if your Company Website URL field in Bullhorn has a 100-character limit and the URL Lusha is sending is longer, you’ll see this error.
Property value too long error message in Bullhorn
You have two options:
  1. If you want to keep this field, contact your Bullhorn Administrator and ask them to increase the character limit for that field in Bullhorn.
  2. If you don’t need this field, remove it from the Lusha field mapping and save your changes, then try saving the contact again.
Removing a field from the Lusha field mapping
If the issue persists, contact Lusha Support via the chat icon in your dashboard or email support@lusha.com.