# Why am I seeing a search activity limit?

## What is the search activity limit?

Lusha includes an internal search activity limit in the Prospecting feature. This is a fair-use measure designed to protect system performance and ensure consistent access for all users — it's not a credit limit or a plan restriction.

If you hit this limit, you'll see an error or find that your search results are temporarily restricted.

## Why did I reach the limit?

The limit applies when your account performs a high volume of searches in a short period. Common scenarios include:

- Running many large prospecting searches in quick succession
- Exporting or scrolling through very large result sets repeatedly
- Using automated workflows that trigger many searches at once


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⚠️ **Important:** Hitting the search activity limit does not affect your credit balance. Your credits are safe and will not be deducted while the limit is active.

## What should I do?

The search limit cannot be reset from within the Lusha dashboard — you'll need to contact support to have it cleared. Here's how:

1. Open the **chat icon** in your [Lusha dashboard](https://dashboard.lusha.com), or email [support@lusha.com](mailto:support@lusha.com).
2. Tell us you've hit the search activity limit and include your account email address.
3. Our support team will reset the limit for you, usually within a few minutes during business hours.


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💡 **Note:** If you regularly hit the search limit, it may be worth reviewing how your team is using Prospecting searches. Spacing out large export jobs can help avoid triggering the limit.