# Why is my extension blank on Chrome?

If your Lusha extension is showing as blank or displaying only grey lines with no content, the cause is almost always a cookie setting in Chrome that's blocking the extension from loading.

## Fix: Allow third-party cookies in Chrome

1. Open Chrome and go to **chrome://settings/cookies** in your address bar.
2. Check which option is currently selected under the general cookies setting.
3. Select either **Allow all cookies** or **Block third-party cookies in Incognito**.
4. Close and reopen Chrome, then visit a LinkedIn profile to test the extension.


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💡 Note: Lusha is a third-party app and requires third-party cookies to function. If cookies are fully blocked, the extension will appear blank.

## If the issue persists

Try updating your extension to the latest version — see [Update your Lusha extension](/user-guide/faqs-and-troubleshooting/how-to-update-your-lusha-extension) for steps.

If the problem continues after updating, contact **Lusha Support** using the chat icon in your dashboard.