> ## Documentation Index
> Fetch the complete documentation index at: https://docs.lusha.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to freeze your Lusha subscription

> How to temporarily pause your Lusha monthly subscription for 1 or 2 months and how to reactivate it early.

Freezing your subscription pauses your Lusha plan for 1 or 2 months without cancelling it. Your data, saved contacts, and settings stay intact, and your plan reactivates automatically when the freeze period ends.

<Note>
  Freezing is only available on monthly plans. It is not available on annual plans. Only account Admins can freeze a subscription. You can freeze up to twice per year, with at least 3 months between each freeze.
</Note>

## What happens during a freeze

* You won't be charged for the duration of the freeze.
* You can still use your existing credit balance for searching, API, data enrichment, and integrations while frozen - no new credits are added until you reactivate.
* All your saved contacts, searches, and team settings are preserved.
* Your subscription resumes automatically at the end of the freeze period and billing restarts.

## How to freeze your subscription

<Steps>
  <Step title="Log in to your dashboard">
    Log in to your [Lusha dashboard](https://dashboard.lusha.com/dashboard).
  </Step>

  <Step title="Go to Account Settings">
    Click your name in the left navigation and go to **Account Settings**.
  </Step>

  <Step title="Open Payment & Subscription">
    Go to the **[Payment & Subscription](https://dashboard.lusha.com/account/subscription)** tab.
  </Step>

  <Step title="Click Cancel Subscription">
    Click **Cancel Subscription**.
  </Step>

  <Step title="Click Continue cancel">
    Click **Continue cancel**.
  </Step>

  <Step title="Choose the freeze duration">
    Select **Freeze my subscription** and choose the freeze duration - 1 or 2 months.
  </Step>

  <Step title="Review the reactivation date">
    Review the reactivation date shown on screen.
  </Step>

  <Step title="Confirm the freeze">
    Click **Confirm Freeze**.
  </Step>
</Steps>

## How to unfreeze early

If you want to reactivate before the freeze period ends:

<Steps>
  <Step title="Go to Payment & Subscription">
    Go to **Account Settings → Payment & Subscription**.
  </Step>

  <Step title="Click Cancel freeze">
    Click **Cancel freeze**.
  </Step>
</Steps>

Your subscription resumes immediately and billing restarts from that date. Any credits you didn't use during the freeze remain available after reactivation.

<Warning>
  Freezing does not stop future billing permanently. If you want to stop all future payments, you must cancel your subscription instead. There is no option to cancel the renewal during the freeze period.
</Warning>

For questions, contact Lusha Support using the chat icon in your dashboard or email [support@lusha.com](mailto:support@lusha.com).


## Related topics

- [How to cancel your Lusha subscription](/user-guide/billing-and-payments/how-to-cancel-your-lusha-subscription.md)
- [How to delete your Lusha account](/user-guide/billing-and-payments/how-to-delete-your-lusha-account.md)
- [Billing FAQ](/user-guide/billing-and-payments/billing-faq.md)