{"templateId":"markdown","sharedDataIds":{"sidebar":"sidebar-user-guide/sidebars.yaml"},"props":{"metadata":{"markdoc":{"tagList":[]},"type":"markdown"},"seo":{"title":"How to join your company's Lusha account","description":"Access documentation, use cases, and technical guides for Lusha. Learn how to query our comprehensive dataset of business profiles and company information using our three main endpoints.","llmstxt":{"hide":false,"sections":[{"title":"Table of contents","includeFiles":["**/*"],"excludeFiles":[]}],"excludeFiles":[]}},"dynamicMarkdocComponents":[],"compilationErrors":[],"ast":{"$$mdtype":"Tag","name":"article","attributes":{},"children":[{"$$mdtype":"Tag","name":"Heading","attributes":{"level":1,"id":"how-to-join-your-companys-lusha-account","__idx":0},"children":["How to join your company's Lusha account"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["If your company already has a paid Lusha account, you can request to join it from your free plan. This gives you access to your team's shared credits, admin controls, and full Lusha setup."]},{"$$mdtype":"Tag","name":"blockquote","attributes":{"className":"callout-note"},"children":[{"$$mdtype":"Tag","name":"p","attributes":{},"children":["💡 Note: This flow is only available to free-plan users. If you're already on a paid plan, you can't use this to switch accounts."]}]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"how-to-request-to-join-your-companys-account","__idx":1},"children":["How to request to join your company's account"]},{"$$mdtype":"Tag","name":"ol","attributes":{},"children":[{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Log in to Lusha with your work email address."]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":["If a paid account exists for your email domain, a prompt will appear. Click ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Request to join"]}," to send a request to the account Admin."]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":["A confirmation pop-up confirms your request was sent. You can continue using your free account while you wait."]}]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Not ready? Click ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Maybe later"]}," to dismiss the prompt. You can send a request later from ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Team Management → Domain Accounts"]}," tab."]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"after-you-send-a-request","__idx":2},"children":["After you send a request"]},{"$$mdtype":"Tag","name":"ul","attributes":{},"children":[{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Requests are active for ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["7 days"]},". If the Admin doesn't respond in time, you'll get a notification and can resend with one click."]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Check your request status at any time from ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Team Management → Domain Accounts"]}," tab."]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":["You can only have one active request at a time. Cancel your current request before sending a new one."]}]},{"$$mdtype":"Tag","name":"blockquote","attributes":{"className":"callout-note"},"children":[{"$$mdtype":"Tag","name":"p","attributes":{},"children":["💡 Note: If your request is approved, you have ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["7 days"]}," ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["to complete the join"]}," process. After that, the approval expires and you'll need to request again."]}]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":3,"id":"what-happens-when-your-request-is-resolved","__idx":3},"children":["What happens when your request is resolved"]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":4,"id":"approved","__idx":4},"children":["Approved"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["A pop-up confirms your approval. Click through to join the paid account. Your old free account is deleted automatically."]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":4,"id":"rejected","__idx":5},"children":["Rejected"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["You'll receive a notification in the Notification Centre. You can browse other accounts from your domain or continue on your free plan."]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":4,"id":"expired","__idx":6},"children":["Expired"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["A notification lets you know the request timed out. Click ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Request again"]}," to resend, or browse other accounts from the Domain Accounts tab."]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"for-admins-managing-join-requests","__idx":7},"children":["For Admins: managing join requests"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["When someone from your domain requests to join, you'll receive an email with one-click Approve / Reject buttons, a Notification Centre alert, and a pop-up on your next login."]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["You can approve, reject, or revoke from your email, the Notification Centre, or the ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Invites / Requests"]}," tab in Team Management."]},{"$$mdtype":"Tag","name":"ul","attributes":{},"children":[{"$$mdtype":"Tag","name":"li","attributes":{},"children":[{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Approve"]}," — the user takes a pending seat and has 7 days to complete joining. Their free account closes automatically once they join."]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":[{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Reject"]}," — the user stays on their free plan and is notified."]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":[{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Revoke approval"]}," — you can revoke any time before the user completes the join."]}]},{"$$mdtype":"Tag","name":"blockquote","attributes":{"className":"callout-note"},"children":[{"$$mdtype":"Tag","name":"p","attributes":{},"children":["💡 Note: If you've reached your seat limit, Lusha will prompt you to manage seats or add new ones before you can approve."]}]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"faqs","__idx":8},"children":["FAQs"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":[{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["What happens to my data when I join a paid account?"]},{"$$mdtype":"Tag","name":"br","attributes":{},"children":[]},"Your free account is deleted after you complete the join. Export any important data before you start the process."]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":[{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["What if no paid account exists for my domain?"]},{"$$mdtype":"Tag","name":"br","attributes":{},"children":[]},"You'll go through the standard free sign-up. Once a paid account is created for your domain, you can request to join from the Domain Accounts tab."]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":[{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["How long do requests stay visible in Team Management?"]},{"$$mdtype":"Tag","name":"br","attributes":{},"children":[]},"All request rows are kept for 30 days after the last status change, then removed automatically."]}]},"headings":[{"value":"How to join your company's Lusha account","id":"how-to-join-your-companys-lusha-account","depth":1},{"value":"How to request to join your company's account","id":"how-to-request-to-join-your-companys-account","depth":2},{"value":"After you send a request","id":"after-you-send-a-request","depth":2},{"value":"What happens when your request is resolved","id":"what-happens-when-your-request-is-resolved","depth":3},{"value":"Approved","id":"approved","depth":4},{"value":"Rejected","id":"rejected","depth":4},{"value":"Expired","id":"expired","depth":4},{"value":"For Admins: managing join requests","id":"for-admins-managing-join-requests","depth":2},{"value":"FAQs","id":"faqs","depth":2}],"frontmatter":{"title":"How to join your company's Lusha account","description":"How free-plan users can request to join their company's existing paid Lusha account, and how Admins manage those requests.","seo":{"title":"How to join your company's Lusha account"}},"lastModified":"2026-06-25T08:28:34.000Z","pagePropGetterError":{"message":"","name":""}},"slug":"/user-guide/team-management/how-to-join-your-companys-lusha-account","userData":{"isAuthenticated":false,"teams":["anonymous"]},"isPublic":true}