{"templateId":"markdown","sharedDataIds":{"sidebar":"sidebar-user-guide/sidebars.yaml"},"props":{"metadata":{"markdoc":{"tagList":[]},"redocly_category":"User Guide","type":"markdown"},"seo":{"title":"Why am I seeing a search activity limit?","description":"Access documentation, use cases, and technical guides for Lusha. Learn how to query our comprehensive dataset of business profiles and company information using our three main endpoints.","siteUrl":"https://docs.lusha.com","llmstxt":{"hide":false,"sections":[{"title":"Table of contents","includeFiles":["**/*"],"excludeFiles":[]}],"excludeFiles":[]}},"dynamicMarkdocComponents":[],"compilationErrors":[],"ast":{"$$mdtype":"Tag","name":"article","attributes":{},"children":[{"$$mdtype":"Tag","name":"Heading","attributes":{"level":1,"id":"why-am-i-seeing-a-search-activity-limit","__idx":0},"children":["Why am I seeing a search activity limit?"]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"what-is-the-search-activity-limit","__idx":1},"children":["What is the search activity limit?"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["Lusha includes an internal search activity limit in the Prospecting feature. This is a fair-use measure designed to protect system performance and ensure consistent access for all users — it's not a credit limit or a plan restriction."]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["If you hit this limit, you'll see an error or find that your search results are temporarily restricted."]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"why-did-i-reach-the-limit","__idx":2},"children":["Why did I reach the limit?"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["The limit applies when your account performs a high volume of searches in a short period. Common scenarios include:"]},{"$$mdtype":"Tag","name":"ul","attributes":{},"children":[{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Running many large prospecting searches in quick succession"]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Exporting or scrolling through very large result sets repeatedly"]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Using automated workflows that trigger many searches at once"]}]},{"$$mdtype":"Tag","name":"blockquote","attributes":{"className":"callout-warning"},"children":[{"$$mdtype":"Tag","name":"p","attributes":{},"children":["⚠️ ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Important:"]}," Hitting the search activity limit does not affect your credit balance. Your credits are safe and will not be deducted while the limit is active."]}]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"what-should-i-do","__idx":3},"children":["What should I do?"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["The search limit cannot be reset from within the Lusha dashboard — you'll need to contact support to have it cleared. Here's how:"]},{"$$mdtype":"Tag","name":"ol","attributes":{},"children":[{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Open the ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["chat icon"]}," in your ",{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"https://dashboard.lusha.com"},"children":["Lusha dashboard"]},", or email ",{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"mailto:support@lusha.com"},"children":["support@lusha.com"]},"."]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Tell us you've hit the search activity limit and include your account email address."]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Our support team will reset the limit for you, usually within a few minutes during business hours."]}]},{"$$mdtype":"Tag","name":"blockquote","attributes":{"className":"callout-note"},"children":[{"$$mdtype":"Tag","name":"p","attributes":{},"children":["💡 ",{"$$mdtype":"Tag","name":"strong","attributes":{},"children":["Note:"]}," If you regularly hit the search limit, it may be worth reviewing how your team is using Prospecting searches. Spacing out large export jobs can help avoid triggering the limit."]}]}]},"headings":[{"value":"Why am I seeing a search activity limit?","id":"why-am-i-seeing-a-search-activity-limit","depth":1},{"value":"What is the search activity limit?","id":"what-is-the-search-activity-limit","depth":2},{"value":"Why did I reach the limit?","id":"why-did-i-reach-the-limit","depth":2},{"value":"What should I do?","id":"what-should-i-do","depth":2}],"frontmatter":{"title":"Why am I seeing a search activity limit?","description":"Explains what Lusha's prospecting search activity limit is, why you might hit it, and how to get it reset.","seo":{"title":"Why am I seeing a search activity limit?"}},"lastModified":"2026-06-25T08:28:34.000Z","pagePropGetterError":{"message":"","name":""}},"slug":"/user-guide/getting-started-with-prospecting/why-am-i-seeing-a-search-activity-limit","userData":{"isAuthenticated":false,"teams":["anonymous"]},"isPublic":true}