{"templateId":"markdown","sharedDataIds":{"sidebar":"sidebar-user-guide/sidebars.yaml"},"props":{"metadata":{"markdoc":{"tagList":[]},"redocly_category":"User Guide","type":"markdown"},"seo":{"title":"Bullhorn common errors","description":"Access documentation, use cases, and technical guides for Lusha. Learn how to query our comprehensive dataset of business profiles and company information using our three main endpoints.","siteUrl":"https://docs.lusha.com","llmstxt":{"hide":false,"sections":[{"title":"Table of contents","includeFiles":["**/*"],"excludeFiles":[]}],"excludeFiles":[]}},"dynamicMarkdocComponents":[],"compilationErrors":[],"ast":{"$$mdtype":"Tag","name":"article","attributes":{},"children":[{"$$mdtype":"Tag","name":"Heading","attributes":{"level":1,"id":"bullhorn-common-errors","__idx":0},"children":["Bullhorn common errors"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["If you run into errors when using Lusha's Bullhorn integration, this article covers the most common issues and how to resolve them."]},{"$$mdtype":"Tag","name":"blockquote","attributes":{"className":"callout-note"},"children":[{"$$mdtype":"Tag","name":"p","attributes":{},"children":["💡 Note: Most of the issues below can only be resolved by a Bullhorn admin and a Lusha admin. In many cases, this is the same person."]}]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"reaching-bullhorn-api-has-failed","__idx":1},"children":["Reaching Bullhorn API has failed"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["This is a common error with the Bullhorn integration. It will look like this:"]},{"$$mdtype":"Tag","name":"img","attributes":{"src":"https://downloads.intercomcdn.eu/i/o/16878556/95a8adcde47cb23152c8158a/679619d6-10c2-48a6-8a04-bafabacefbd2.png?expires=1780056000&signature=e282e751c49de79d2164784b8e0c052952f1ad4d5ba0c7089fa34f7647d11d86&req=0dNnwlD%2FqTFk2hj99dpg6h4O5xd0Mi%2FWl8oYZpF6HkdsLw%2BIMSKbLLDorsWK%0AdeVtF5n10P8IpDdH2ru4AWKW%0A","alt":"","style":{"maxWidth":"100%","height":"auto"}},"children":[]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["To fix this:"]},{"$$mdtype":"Tag","name":"ol","attributes":{},"children":[{"$$mdtype":"Tag","name":"li","attributes":{},"children":[{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"https://dashboard.lusha.com/lusha-integrations/advancedSettings/bullhorn/settings"},"children":["Disconnect"]}," the integration."]}]},{"$$mdtype":"Tag","name":"img","attributes":{"src":"https://downloads.intercomcdn.eu/i/o/16878575/5f56b9836c8c183ec35c1606/541b12c0-3d80-4119-92c6-15ac16aa181a.png?expires=1780056000&signature=d04348cb8eacc06fea06e4935b4d334e2ee2bea57199774cd8f2a022847f4e6f&req=0dNnwlD%2FqzJk2hj99dpg6up6cYJgROqJcsvWK1QCA5PuUifxpN9RhW%2BCs4Fw%0A%2BySNPObrjKz4Ud%2Bhiu1lB%2BTE%0A","alt":"","style":{"maxWidth":"100%","height":"auto"}},"children":[]},{"$$mdtype":"Tag","name":"ol","attributes":{},"children":[{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Log out of both your Lusha account and Bullhorn."]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":["Log back into both, then reconnect the integration via the ",{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"https://dashboard.lusha.com/lusha-integrations"},"children":["Integrations tab"]},"."]}]},{"$$mdtype":"Tag","name":"Heading","attributes":{"level":2,"id":"property-value-too-long-property-name-xxxx-max-length-xxx-error","__idx":2},"children":["\"Property value too long. Property name: XXXX, max length XXX\" error"]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["This error means a value Lusha is trying to push to Bullhorn is longer than that field allows. For example, if your Company Website URL field in Bullhorn has a 100-character limit and the URL Lusha is sending is longer, you'll see this error."]},{"$$mdtype":"Tag","name":"img","attributes":{"src":"https://downloads.intercomcdn.eu/i/o/16878660/c1e7f9980598a2c771556b14/Screenshot+2024-07-16+at+10_47_21.png?expires=1780056000&signature=8b56260ba3d9e552dda04b387dc1aeb98c9bee1f6a0081a7cb037d0db471fb74&req=0dNnwlD8qjdk2hj99dpg6lHCcWGrf1gSTT9y%2FfUb0KwLE41lzH24qXgLKnn5%0AfXDce%2BrTNbO8FOJ1aC1Ka6kf%0A","alt":"","style":{"maxWidth":"100%","height":"auto"}},"children":[]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["You have two options:"]},{"$$mdtype":"Tag","name":"ol","attributes":{},"children":[{"$$mdtype":"Tag","name":"li","attributes":{},"children":["If you want to keep this field, contact your Bullhorn Administrator and ask them to ",{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"https://help.bullhorn.com/bhatsTopics/s/article/ATS-Understanding-Bullhorn-Field-Edit-Types"},"children":["increase the character limit"]}," for that field in Bullhorn."]},{"$$mdtype":"Tag","name":"li","attributes":{},"children":["If you don't need this field, remove it from the Lusha field mapping and save your changes, then try saving the contact again."]}]},{"$$mdtype":"Tag","name":"img","attributes":{"src":"https://downloads.intercomcdn.eu/i/o/16878702/cb35b7f5cc1e214f171f2ed7/4861208d-ea89-42bb-9595-88cd4170fd9a.png?expires=1780056000&signature=d29b0182bed070e3bb56e57e9ee3aa4a74b4cf5d1d53c2f5ff3c374136ff9fbc&req=0dNnwlD9rDVk2hj99dpg6qkgOs6Af0RSvQXkaM1a9nybtPKQMhXOcDb5%2F5Gw%0Ajkv64ppmSIvA3uv3gFdYBI%2Fb%0A","alt":"","style":{"maxWidth":"100%","height":"auto"}},"children":[]},{"$$mdtype":"Tag","name":"p","attributes":{},"children":["If the issue persists, contact Lusha Support via the chat icon in your dashboard or email ",{"$$mdtype":"Tag","name":"MarkdownLink","attributes":{"href":"mailto:support@lusha.com"},"children":["support@lusha.com"]},"."]}]},"headings":[{"value":"Bullhorn common errors","id":"bullhorn-common-errors","depth":1},{"value":"Reaching Bullhorn API has failed","id":"reaching-bullhorn-api-has-failed","depth":2},{"value":"\"Property value too long. 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